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Roy B
My sincere thanks and praises to Roy, Mike and Phil at the Computer Shop Colchester. a swift repair, good communication during repair, excellent service and I would not go elsewhere for my computer requirements.

Hi Guys, Thanks again for the Asus Dual Core Media System, What a Gem, Does all it should and more, very pleased with your friendly and helpfull service, well done.

Christine Barber
Hi to you lovely people at the Computer Shop, My most sincere thanks go to you all for all the help and advice regarding upgrading My system, the job that you have done is totally amazing, and wonderfully done, before My Vista just crawled but now, WOW it's so quick you leave your skin behind, blink and you miss it, thank you for giving Me a computer to be proud of. Thank you, Thank you.

I felt that I must write to thank you for resolving the problems we were experiencing when switching from dial up to broadband recently and for organising a tricky wireless network connection. Your expertise and friendly help has been much appreciated.

Terry Wilson, Advisers 2 Business Ltd.
' I've been delighted with the advice and service I've had from the Computer Shop since setting up my business. I particularly like their 'no-nonsense' and objective approach - their main objective is always to resolve my problems, regardless of any benefit to them'

Mr & Mrs Lumby
Thanks for your efficiency and general advice with regards to our home network. We are very pleased with our wireless system and have not experienced any problems since. Thank you also for your help with unblocking Harriet's computer, we were so impressed with your customer service that we decided to buy a laptop from you as we realise how important it is to get the right back-up. I will certainly not have any hesitation in recommending your services.

Mr A Phillps
At last the acceptable face of computers ! No voicemail, technical language translated, requirements analysed and pared down to give best value, quickly. In the age of technological infernalia, even amateurs who would like to cannot keep up with all the new developments. The Computer Shop provides a professional, efficient and human service whether for sale, repair, recovery, replacement or update. Since I discovered TCS, my frustration levels have fallen to near zero. Thanks guys.

Roger & Gay
"Most people now accept the computer as an essential tool of modern life. My wife spends her working day on one and I needed to join the fast-moving world of IT. So we decided our options were to buy a laptop either from a discount supermarket, or from a local shop where customer care and personalised advice were top priority. No contest - the latter was essential, and Roy Steward and his assistants at The Computer Shop fitted the bill perfectly. Always on hand to help, they provided all that was required to start up and run with the flow of computer technology........."

Mr John B
Thank you for all your help and support you and your colleagues gve me when I was trying to sort out my old computer. I was struck by your patience, professionalism and knowledge. I was further impressed as you were sorting out my own mistakes. It was good to feel valued and to have someone who could translate jargon into language I could understand. You and your colleagues are a shinning example of how Customer Service should be.

Mr Mrs L
We came to you by way of a recommendation from a friend and very glad we were too, not only did you solve our problem in a speedy manner, we was kept up to date with the progress of this work throughout. Many thanks.

Mr S
After discussing my problem over the phone you made a number of suggestions of things to try but unfortunately these did not solve my problem you therefore suggested I bring the computer in for a diagnosis of the problem. After only three days you called me to tell me that the computer was ready to collect, I cannot tell you how relieved I was to have it back at home performing like a new computer. Thank you so much.

Mr David B
To all at The Computer Shop. Just a quick email to thank the efficient and helful staff who quickly got my system back up and running. Everything is now running like new. Service as it should be!

Mr L Smith
I would like to congratulate you and your staff for the excellent service provided with regard to my computer problems, and I had a number of them! The difficult were corrected straight away and the impossible took just a bit longer. I believe your excellent service has been worthy of note and I would not hesitate to recommend you to any one in need of any type of service with their computer. Once again many thanks,

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